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PlumbingDenver, COOngoing retainer

FlowRight Plumbing

Back to #1 in 14 days after a competitor spam attack

312%
Traffic Increase
14 days
Back to #1
+$22k
Monthly Revenue
FlowRight Plumbing
Local SEO
The Challenge

Where they were before us

FlowRight Plumbing had been the #1 plumber in Denver for three years. Then in the space of two weeks, they dropped from #1 to #6 on Google Maps. Calls fell by 60%. Investigation revealed a coordinated spam campaign by a competitor — fake negative reviews, GBP spam reports, and manipulated citation data. The business was bleeding revenue daily.

Final Results

312%
Traffic Increase
14 days
Back to #1
+$22k
Monthly Revenue
3 years
Retained #1 since
Our Strategy

What we actually did

Speed was critical. We immediately filed Google spam reports with documented evidence, engaged Google support directly, and simultaneously began a counter-authority campaign. We rebuilt citation data from scratch, launched a rapid review generation campaign through their existing customer base, and strengthened on-page signals to make their ranking profile more resilient. We also identified and disavowed toxic backlinks that the competitor had likely pointed at their site.

Campaign Timeline

Week by week

1
Day 1–3

Spam reports filed, GBP reinstatement process started

2
Day 4–7

Citation audit and rebuild, toxic link disavow

3
Day 8–11

Review velocity campaign, authority signals rebuilt

4
Day 14

#1 Maps position restored, call volume recovered

Ranking #1 on Maps changed our entire business overnight — and losing it almost destroyed it. RankFest not only got us back to #1 in two weeks, they've made sure we've never been knocked down since.
J
James T.
Owner · FlowRight Plumbing
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